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How Does Queueing Information in Pre-Sales Call Centers Affect Customer Repurchase Behavior
| Title: | How Does Queueing Information in Pre-Sales Call Centers Affect Customer Repurchase Behavior | Authors: | Dai, Tao; Lu, Yidan; Zivlak, Nikola   ; Ciric-Lalic, Danijela ; Lalic, Bojan |
Issue Date: | 2024 | Publication: | Asia-Pacific Journal of Operational Research | ISSN: | 0217-5959 Asia Pacific Journal of Operational Research Search Idenfier |
Publisher: | Singapore : World Scientific | Type: | Article | Collation: | vol. 41 br. 4 str. 2440006 | DOI: | 10.1142/S0217595924400062 | WoS-ID: | 001206348400001 | Scopus-ID: | 2-s2.0-85191360089 | URI: | https://enauka.gov.rs/handle/123456789/937782 | Project: | National Natural Science Foundation of China [71872037] Ministry of Education of Humanities and Social Science Project [23YJA630017] |
Metadata source: | (Preuzeto iz Nasi u WoS) | M-category: | 23M23 |
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